Effective Communication (Part I Online) Training


Effective Communication (Part I Online) Training


Advanced communication skills to effectively strengthen all relationships whilst maintaining self-esteem, connectedness, ensuring both parties get their needs met.


Effective Communication Training PART I (Online)

Key Information

LIVE Online training program starts 12th April 2022 in effectively communication to enhance, strength and maintain healthy relationships whilst getting your needs met.


  • 4 LIVE webinar classes
  • 24 hour online classroom
  • Includes 8 online lessons with audio, video and written information
  • Online training webinar recordings
  • Printable Workbook
  • Quizzes
  • Online Learning Support
Cost: $345 inc GST (introductory price) $395 full price.

Course Summary

We truly believe that our default mode of communicating which is often naming calling, passive aggressive, threatening, authoritarian or permissive is a learned response and can be changed to create SAFE relationships where everyone gets their needs met. Imagine that, skills that change relationships!

What relationship dynamic would you like to change? Family? Work? Friends?

Effective Communication is an introduction to an extensive skills-based training that develops interpersonal communication and conflict resolution competencies.

Through Effective Communication, a combination of Non-violent Communication skills and advanced communication  skills. Learn through demonstrations, practice via exercises and activities, to understand when and how to apply a powerful set of tools that measurably influence peoples’ behaviours, habits and beliefs. The result is more productive, efficient and fulfilling workplaces, families, and relationships.

There is not a day or interpersonal interaction where these advanced communication skills are not utilised and effective in developing deeper connections.


Course Content

Fundamental skills to enhance your personal and professional effectiveness.

  • Active & Empathic Listening
  • Listening for Needs through Shifting Gears
  • Observation vs Interpretation
  • Advanced Problem Solving Skills
  • No Lose Method of Conflict Resolution
  • 12 Roadblocks to Communication
  • Common Listening Mistakes and Alternatives
  • Decode what others are trying to express
  • Expressing Yourself Effectively

Want More?

  • Discover What Your Communication Style is and transform it with new skills
  • Cultivate a Listening Environment
  • Diffuse anger by finding the need that is trying to be expressed
  • Find out how to stand up for yourself, without blaming and shaming
  • Who Owns the Problem and What Skills to use when
  • Learn the difference between Feelings, Faux Feelings, and Needs
  • What To Do When you Feel Stuck
  • Attain new levels of personal responsibility.
  • Gain others confidence in you when you communicate openly and directly.
  • Learn how to clean up your mistakes in a way that enhances and strengthens your relationships.
  • Learn hoe to confront in a way that enhances relationships

Course details


  • 12th, 19th & 26th April, 3rd May 2022  (ONLINE)
  • 6.30pm – 9.30pm Tuesdays Brisbane/NSW/VIC time


  • $345 GST incl (introductory price) $395 full course cost


  • 24 hour online classroom
  • Includes 8 lessons with audio, video and written information
  • Online training webinar recordings
  • Printable Workbook
  • Quizzes
  • Online Support


Cate Crombie

Cate Crombie

Cate Crombie


Cate Crombie is an internationally accredited trainer with the Centre for Nonviolent Communication (CNVC) based in the USA and an ETIA Effectiveness Training instructor.

Until recently, Cate was the President of CNVC USA and for many years the CEO of ETIA Ltd, but is now President of ETIA QLD a not-for-profit registered training organization coordinating effectiveness communication programs. Cate has worked in numerous roles in Australia, NZ and Singapore with parents (being a mother of 3 girls and grandmother) and schools for over 25 years including offering community education in interpersonal communication, parenting and anti-bullying as well as school/community liaison. Cate currently facilitates Compassionate Communication training workshops and sessions in a variety of settings including community centres, corporate organizations, disability organizations, and private as well as state schools.

Cate has a deep commitment to building community and making family life and life for individuals easier and more wonderful through acknowledgement, encouragement, environment, enlightened education and training.

Brenda Sutherland

Brenda Sutherland

Brenda Sutherland

B.Soc Sc (Psych) TAE, IICT, AHHCA

Brenda founded The Awakening Group P/L  in 1993. Her clear vision was to empower each individual to live their true potential. Since then The Awakening Group has grown from counselling, to counsellor training to offer online webinars and programs for organizations and businesses bringing teams together, effectively communicating to deliver results across the board.

Brenda B.Soc.Sc.(Psych) is a Holistic Counsellor, Trainer and Consultant with her practice grounded in over 30 years experience. She is the founder and Director of The Awakening Group accredited training programs and workshops conducted throughout Australia.

Over the past 20 years Brenda has taught at universities, lectured at conferences, appeared on TV and radio, written for magazines and conducted seminars throughout Australia and NZ. She has facilitated many workshops for private, corporate and governmental organizations on personal growth and professional development.

Brenda is a dynamic counsellor and educator who employs her intuition and professional knowledge to gently guide every individual in living their truth.

Throughout her career Brenda has combined her personal commitment to her own self growth and extensive, yet unique, professional training including Psychology, EMDR: Eye Movement Desensitization Reprogramming, Art Therapy, Tantra, Eco-psychology, Soul Centred therapy, Kinesiology, Family & Organizational Constellation with world renowned facilitators (Dr Gunthard Weber, Dr Albrecht Mahr, Dr Guni Baxa, Dr Ursula Franke, Jakob Schneider, Dr Jane Peterson, Ed Lynch, Stephan Hausner etc).   Further Brenda has trained with Bessel van de Kolk (one of the worlds leading trauma experts), as well as Pat Odgen; body centred psychotherapy. She has also trained in The Work of Byron Katie and is a Effectiveness (Communication) Training instructor.

Brenda combines the latest neuroscience, attachment styles, arousal regulation, memory reconstruction techniques to return clients to a peaceful sense of self .  

Furthermore Brenda is a PACT Level 1 Couples counsellor having trained with Dr Stan Tatkin, the Founder of the Psychobiological Approach for Couple Therapy. 

You have the power within to transform and live your hearts desire. Brenda creates an opportunity to take you and your experience in relationships, life, sexuality, career and love a step further in authenticity to be the person you dreamed yourself to be. Discover and live new possibilities within yourself, relationships, career, sexually, health, with money and life.

Individual sessions, couple counselling and workshops are available (also via Zoom online) to support you in moving into the freedom of being. Issues of anxiety, fear, stress, anger, grief, sexuality, illness, relationships and much more are addressed with each session personally tailored to transform issues standing in the way of being the more of you.

Here’s what one client said:

“Thank you for today. I feel Amazing!!!”


Brenda has written for:


She has been quoted in:

and appeared on Channel 9’s Alternatives pilot program facilitating “Unmasking The Wild Woman” with guest Catriona Rowntree (Getaway presenter)


[ecs-list-events cat="brenda" limit="8"]






Additional information

Download Documents

[I will do it for you: An Introduction into Family Constellations by Brenda Sutherland](awakening.com.au/lms/2018/02/17/ill-do-it-for-you-even-if-it-costs-me-my-happiness/)


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