Effective Communication is an introduction to an extensive skills-based training that develops interpersonal communication and conflict resolution competencies.
Through Effective Communication, a combination of Non-violent Communication skills and advanced communication skills. Learn through demonstrations, practice via exercises and activities, to understand when and how to apply a powerful set of tools that measurably influence peoples’ behaviours, habits and beliefs. The result is more productive, efficient and fulfilling workplaces, families, and relationships.
Fundamental skills to enhance your personal and professional effectiveness.
* Active & Empathic Listening
* Listening for Needs through Shifting Gears
* Observation vs Interpretation
* Advanced Problem Solving Skills
* No Lose Method of Conflict Resolution
* 12 Roadblocks to Communication
* Common Listening Mistakes and Alternatives
* Decode what others are trying to express
* Expressing Yourself Effectively
Want More?
* Discover What Your Communication Style is and transform it with new skills
* Cultivate a Listening Environment
* Diffuse anger by finding the need that is trying to be expressed
* Find out how to stand up for yourself, without blaming and shaming
* Who Owns the Problem and What Skills to use when
* Learn the difference between Feelings, Faux Feelings, and Needs
* What To Do When you Feel Stuck
* Attain new levels of Personal Responsibility.
* Gain others confidence in you when you communicate openly and directly.
* Learn how to clean up your mistakes in a way that enhances and strengthens your relationships.
* Learn how to confront in ways that enhances relationships
Dates
19, 26 May, 2 & 9 June @ 6.30pm – 9.30pm QLD/VIC/NSW time
via Zoom Rooms
Facilitator: Brenda Sutherland (Qualified Gordon Training instructor)
