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Effectiveness Training (ET) is an intensive, skills-based training that develops interpersonal communication and conflict resolution competencies. Through E.T., you learn, practice through role play and project, and understand when and how to apply a powerful set of tools that measurably influence peoples’ behaviors, habits and beliefs. The result is more productive, efficient and fulfilling workplaces, families, and relationships. ET skills are equally effective for all ages and situations.
Fundamental skills to enhance your personal and professional effectiveness.
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ACCREDITATION
The Effectiveness Training Institute of Australia ETIA Ltd is a not-for-profit, community based professional association of instructors, that is dedicated to making courses in communication and conflict resolution skills available and accessible to all people in Australia. These courses are designed by Dr Thomas Gordon and Linda Adams, of the Gordon Training Institute, promoting the Gordon Model of Communication.
More about Active Listening: Feelings and Facts
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EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 1 Lesson 1 PEMP TRAINERS: Cate Crombie & Brenda Sutherland SESSION 1: EXPLORING NEEDS & FEELINGS 1.1 Session 1 Zoom Webinar Video…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 1 Lesson 2 PEMP TRAINERS: CATE CROMBIE & BRENDA SUTHERLAND SESSION 2: LEARNING SELF DISCLOSURE 2.1 Session 2 Zoom Webinar Video (Available only…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 1: Learning Activities PEMP TRAINERS: CATE CROMBIE & BRENDA SUTHERLAND MODULE 1: APPLYING COMMUNICATION STYLES LEARNING ACTIVITIES Complete the reading, exercises, actions to…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 2 Lesson 3 PEMP TRAINERS: Cate Crombie & Brenda Sutherland SESSION 3: PREVENTING CONFLICTS 3.1 Session 3 Zoom Webinar Video (Available for 7 days…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 2 Lesson 4 PEMP TRAINERS: Cate Crombie & Brenda Sutherland SESSION 4: CONFRONTING EFFECTIVELY 4.1 Session 4 Zoom Webinar Video (Only Available for…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 2 Learning Activities PEMP TRAINERS: CATE CROMBIE & BRENDA SUTHERLAND MODULE 2 DEVELOP ASSERTIVENESS LEARNING ACTIVITIES Complete the reading, exercises, actions to be…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 3 Lesson 5 PEMP TRAINERS: Cate Crombie & Brenda Sutherland SESSION 5: HANDLING ANXIETY 5.1 Session 5 Zoom Webinar Video (Only Available…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 3 Lesson 6 PEMP TRAINERS: Cate Crombie & Brenda Sutherland SESSION 6: RESOLVING CONFLICTS 6.1 Session 6 Zoom Webinar Video (Video available…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 3 Learning Activities PEMP TRAINERS: Cate Crombie & Brenda Sutherland MODULE 3 MANAGING CONFLICT RESOLUTION LEARNING ACTIVITIES Complete the reading, exercises, actions to…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 4 Lesson 7 PEMP TRAINERS: Cate Crombie & Brenda Sutherland SESSION 7: RESOLVING VALUES COLLISIONS 7.1 Session 7 Zoom Webinar Video (Webinar…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 4 Lesson 8 PEMP TRAINERS: Cate Crombie & Brenda Sutherland SESSION 8: EFFECTIVE HELPING 8.1 Session 8 Zoom Webinar Video (The recording…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 4 Learning Activities PEMP TRAINERS: Cate Crombie & Brenda Sutherland MODULE 4 RESOLVE VALUES & LISTENING LEARNING ACTIVITIES Complete the reading, exercises, actions to…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 5 Lesson 9 PEMP TRAINERS: Cate Crombie & Brenda Sutherland SESSION 9: PLAN FOR PERSONAL EFFECTIVENESS 9.1 Session 9 Zoom Webinar Video (This…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ PROGRAM Module 5 Lesson 10 PEMP TRAINERS: CATE CROMBIE & BRENDA SUTHERLAND SESSION 10: SUPPORTING PERSONAL EFFECTIVENESS 10.1 Session 10 Zoom…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Module 5 Learning Activities PEMP TRAINERS: Cate Crombie & Brenda Sutherland MODULE 5: PLAN PERSONAL EFFECTIVENESS LEARNING ACTIVITIES Complete the reading, exercises, actions…
EFFECTIVENESS TRAINING ‘BE YOUR BEST’ Course Evaluation PEMP Trainers: Cate Crombie & Brenda Sutherland MY EVALUATION OF BE YOUR BEST Please complete ‘My Evaluation of BYB’, as per Workbook…